"A half-century ago, long before the word "bridezilla" was part of our lexicon, saleswomen at Becker's Bridal had a secret language they used to cope with unpleasant brides.
If they liked a bride, they'd refer to her as "girlie." They'd say, "Girlie, that gown looks beautiful on you!" If a bride was difficult, they'd call her "sweetheart." That was a code between co-workers. "Would you help this sweetheart find a veil?" one saleswoman would say to another."
Link:
http://online.wsj.com/article/SB10001424052970204124204577152830608878786.html
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